SHIPPING & RETURNS
SHIPPING
UK SHIPPING
Tracked 48: £3.99
Free on orders over £60
2-3 working days
14 DAYS RETURN
Changed your mind? You have 14 days from receiving your order
ROI SHIPPING
Tracked 48: £9.99
Free on orders over £100
5-7 working days
HOW TO RETURN
Email us at info@thekrypt.co.uk with your order number and reason for return.
FAST DISPATCH
Orders are packed and shipped within 24-48 hours.
CONDITIONS
Items must be unworn, in original packaging and in resalable condition
RETURNS
RETURN CONDITIONS & JEWELLERY CARE
-
Tarnishing or discolouration due to chemical contact, perfumes, bleaching, heat exposure and general wear and tear is not a fault.
-
Please see our jewellery care instructions on how to properly care for your items.
-
​Refunds may take up to 10 days to be refunded back to you. If there is any fault with your item please notify us within 24hrs of receiving the goods.
-
Due to hygiene & safety reasons earrings cannot be returned. ​
-
Keep your certificate of postage safe as you will need this as your proof of return.
-
You are responsible for the returns postal fee- this can be sent via 1st or 2nd class.